NPS / CES Q2 Winners Announced
Tue. September 15, 2015
Campus Crossing Apartment Homes
With the new move-ins and apartment turns that occurred in August, the Campus team worked around the clock to knock it out of the park this quarter! Lead by Regional Manager Andy McNeil, Property Manager Dawn Nardi and Maintenance Supervisor William Booker, the Campus Crossing team truly earned this award!
Staff Members: Craig Hussey, Mo Jeffries, Dennis Clapp, Kimberly Braswell, Courtney Contrusi Tania Miron, Tyler Anderson, Bethani Berry, James Feldmann
The Boroughs Apartments
Congratulations to the Boroughs Apartments on receiving the lowest score of NPS(Net Promoter Score). Caroline Walker, Vanessa O'Keffee and their maintenance team lead by Scott Jones, DJ Hanks and Steven Kosch did an incredible job in their short stint as a team to really bring it together and provide Good Housing for Good Neighbors!
The Lodge at Lakeshore
In what is becoming a typical occurence with SPG, Jake and The Lodge at Lakeshore took home their second award of the year, this quarter for excellence in CES (Customer Effort Score) for Signature Property Group! Jake Dunk and Milan Vukmirovic along with the help of Carissa Harris continue to have the property looking amazing and their residents happy!